This document sets out the basis on which any personal information we collect from you, or that you provide to us, in connection with the services will be processed by us.
We may collect the following information of the users of our products:
Our services are purported and planned for persons who are older than 18 years. Persons below that age are free to use our services and products provided however that such use can only be done under guidance, supervision, and consent of their parents or guardians. The use of our services and products by persons under 18 years old are subject to our Terms & Conditions.
If you sign up to receive information, notices, emails or newsletters from us, we will use the information you give us to provide those to you. If you inform us that you wish no longer to receive information, notices, emails and newsletters, we will pursuant to our normal practices remove you from our mailing list.
When we provide our services, we want to make them easy, useful and reliable. This sometimes involves placing small amounts of information on your computer or mobile device. These include small files known as cookies. These cookies cannot be used to identify you personally. In connection to provide services to you, we may place cookies to your device including for instance various recognition information of you, your device, your username and password, measuring the use of our services. The cookies are used to collect anonymous information.
Our site may use certain analytics formulas and software to combine statistical information which information may be used to enhance the use of our services and help us to improve and develop our services.
We may use the information we have gathered for you and/or you have provided to us as follows:
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about products and services similar to those which were the subject of a previous sale to you.
Any information you provide to us will be held properly and in accordance with applicable privacy laws and regulations. All information gathered by us and provided by you is held by our servers which are located in Europe. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. Credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. Your credit card information is not stored on our servers.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information; this does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. Those third parties are listed below. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for other uses.
|Name and Location||Purpose||Data disclosed|
|Stripe Inc (USA)||Processing payment transactions||Payer card details and email|
|PayPal (Europe) S.à r.l. et Cie, S.C.A. (Luxembourg)||Processing payment transactions||Payer card details and email|
|Intercom (Europe)||Customer support through website and email||Name, email and IP address|
|salesforce.com, inc (USA)||Cloud-based hosting, storage and processing services. Monitoring, storing and accessing log files.||All account information, data generated through the use and/or necessary to the provision of Imagine Clarity services.|
|Honeybadger Industries LLC (USA)||To monitor the service||Name, email and IP address|
|Mailgun Technologies Inc (USA)||Message sending and monitoring||Name, email and IP address|
|Google, LLC (USA)||Data collection and monitoring of the service||IP address|
You can request access to or deletion of your personal information by sending us an e-mail at email@example.com.
Should you have any question and/or comments, please send us an e-mail at firstname.lastname@example.org.